Our service

How our weight-loss consultation works

A clear, safe process from the first question to your follow-up — designed so a registered prescriber has everything they need to make the right decision for you.

Published by Well Medicare, a GPhC-registered pharmacy in Marylebone, London · Last updated October 2026

Key points
  • Start with a free online assessment — it takes about five minutes.
  • Choose to visit our Marylebone clinic or have your treatment delivered by same-day courier within London.
  • A GPhC-registered prescriber reviews every assessment before anything is supplied.
  • If treatment isn’t suitable, you don’t pay for it.

1. Online assessment

You answer questions about your weight, health conditions, medicines, allergies and goals. Returning patients answer a shorter set of questions, with the full set if anything has changed since their last visit. Your answers are confidential and only seen by our clinical team.

2. Choose clinic or home delivery

Clinic: book an appointment at 44 Crawford Street, Marylebone, where we take your measurements and photos and you sign your consent in person. Home delivery: available to London postcodes — after checkout we email you a secure link to upload three photos (front and both sides), add your GP details and sign. See home delivery in London.

3. Payment

You pay when you place your order, by card or bank transfer. If the prescriber decides treatment is not suitable, you won’t pay for it — anything already paid is fully refunded.

4. Prescriber review

A registered prescriber reviews your assessment, photos and history. They may contact you for more information before deciding. Treatment is only prescribed if it is safe and appropriate for you, and every decision is recorded.

5. Your treatment

If approved, your treatment is dispensed by our pharmacy and either handed to you in clinic or sent by courier. You will receive clear instructions, and you can contact us with questions at any time.

6. Follow-up

We check in on your progress, side effects and weight before each further supply, and adjust the plan with you. Our guides on nutrition and staying strong help you make the most of it.

Your GP

We ask for your GP’s details. With your consent, we let your GP know about your treatment so your health record stays complete — which is safer for you.

Not sure if medical weight loss is right for you?

Our free online assessment takes about five minutes. A GPhC-registered prescriber reviews it and only recommends treatment if it is safe and suitable for you.

Start the free assessment

Frequently asked questions

How long does the assessment take?

Most people finish it in about five minutes. Having your height, weight and a list of your current medicines to hand makes it quicker.

Who reviews my assessment?

A GPhC-registered prescriber from our clinical team. You can read about them on our clinical team page.

Can I speak to someone before starting?

Yes. Call us on 020 3355 4964 or email info@wellmedicare.co.uk and we will be happy to talk it through.

This page is general health information. It does not replace advice from your GP or another healthcare professional who knows your history. If you have symptoms that worry you, contact your GP or NHS 111; in an emergency call 999. Prescription treatment is only supplied after an assessment by a registered prescriber.