- Available to London postcodes: E, EC, N, NW, SE, SW, W and WC.
- After checkout you receive a secure link to upload three photos, add your GP details and sign.
- Your order is dispatched only after a prescriber has approved it.
- Someone needs to be at the address to receive the delivery.
How home delivery works
- Online assessment. Answer the health questions and choose “Special same-day delivery”. Enter your London delivery address.
- Checkout. Pay by card or bank transfer. If treatment is not suitable, you won’t pay for it.
- Photos and signature. We email you a secure link, valid for seven days. Upload three photos (front, left side and right side), add your GP’s details and sign — it takes about two minutes on your phone.
- Prescriber review. A registered prescriber reviews everything. They may contact you with questions.
- Same-day courier. Once approved, your treatment is dispatched by discreet courier and we email you when it is on its way.
Which areas we cover
Same-day delivery is available to London postal districts starting E, EC, N, NW, SE, SW, W and WC. If you live outside these areas, you can visit our Marylebone clinic instead.
Why we ask for photos
Prescribing safely at a distance means confirming your measurements. Photos let the prescriber check that what you have told us matches, as UK pharmacy regulators expect for online services. They are only seen by our clinical team and are never used for anything else.
Tips for a smooth delivery
- Use an address where someone will be in, and keep your phone nearby so the courier can reach you.
- Check your spam folder if the photo link email hasn’t arrived within a few minutes.
- Store your treatment as the leaflet says as soon as it arrives.
Not sure if medical weight loss is right for you?
Our free online assessment takes about five minutes. A GPhC-registered prescriber reviews it and only recommends treatment if it is safe and suitable for you.
Start the free assessmentFrequently asked questions
Can I get delivery outside London?
Same-day delivery currently covers London postcodes E, EC, N, NW, SE, SW, W and WC. Outside these areas, you are welcome to book a clinic visit.
How long is the photo link valid?
Seven days. If it expires, call us on 020 3355 4964 and we will send a new one.
Is the delivery discreet?
Yes. Deliveries are discreetly packaged and handed over by a courier. If you have a preference about how your delivery is handled, let us know when you order.
This page is general health information. It does not replace advice from your GP or another healthcare professional who knows your history. If you have symptoms that worry you, contact your GP or NHS 111; in an emergency call 999. Prescription treatment is only supplied after an assessment by a registered prescriber.